Plan changes, payments, and invoices
We offer four plans: Basic, Pro, Business and Enterprise. They differ by monthly article quota, content credits, team seats and project count, and each can be billed monthly or annually. Current prices and a line-by-line comparison live on the /pricing page. If you are unsure, start with the 14-day card-free trial.
You upgrade from Settings → Subscription with the 'Change Plan' button. It takes effect immediately, and your remaining credit balance is added on top of the new plan's credits, so you lose nothing on the day you upgrade. The price difference is prorated across the remaining days and appears on your next invoice.
From the same Subscription screen you request a move to a lower plan. A downgrade does not apply immediately; it takes effect at the end of your current billing period, and until then you keep your current quotas. When the new period starts, quotas drop to the lower plan, so review your project and seat counts first.
Yes. Cancel at any time from Settings → Subscription → 'Cancel'; there is no commitment and you do not need to talk to us. Access runs to the end of the period you have already paid for, with no extra charge. Your content stays in the account and resumes where you left off if you subscribe again.
With annual billing you pay for ten months instead of twelve, which means two months free every year. Annual plans are invoiced upfront at the start of the period, and your quotas still renew every month. If you switch from monthly, the unused part of what you paid is credited against the new invoice.
Yes. A legal invoice is issued for every billing period and sent automatically to your registered email address. For corporate invoicing, enter your company title, tax office and tax number under Settings → Billing Details; a national ID number is enough for individual invoices. Past invoices download from the same screen. Prices exclude VAT.
Credit and debit card payments run through iyzico's secure infrastructure, and your card details are never stored on our servers. Charges are taken in Turkish lira, so exchange rates never move your invoice. Bank transfer is also available on Enterprise plans — contact our sales team and we will arrange it.
If a charge fails, the dunning process starts: the system retries automatically on the third, seventh and fourteenth days and emails you after each attempt. Your access is not cut off during that window. Updating your card under Settings → Payment Methods completes the charge on the first retry and closes the process.
Our team is happy to help. Reach us by email and we will respond within business hours.